📄 Privacy Policy – Pixel-Host

 1. Responsible party

The responsible party for data processing within the meaning of the General Data Protection Regulation (GDPR) is:

**Pixel-Host**
Email: [support@pixel-host.de](mailto:support@pixel-host.de)
Abuse reports: [abuse@pixel-host.de](mailto:abuse@pixel-host.de)

---

 2. General information

We take the protection of your personal data very seriously. This statement explains what data we collect, how we use it, and what rights you have.

Processing is carried out in accordance with the GDPR and the Federal Data Protection Act (BDSG).

---

 3. What data we process

 a) When visiting the website:

* IP address (anonymized, if possible)
* Date and time of access
* Browser type and version
* Operating system
* Referrer URL (if transmitted)
* Pages visited (URLs)

**Legal basis:** Art. 6 (1) lit. f GDPR (legitimate interest in functionality & security)

b) When using our services (game servers / Discord bots):

* IP address when creating and using services
* Discord ID / username
* Logs for error analysis and misuse detection
* Content on servers (stored for technical reasons only, no active monitoring)
* Voluntarily provided contact details (e.g., email address)

**Legal basis:**

* Art. 6 (1) (b) GDPR (contract / use)
* Art. 6 (1) lit. f GDPR (security / prevention of misuse)

---

 4. Cookies

Our website does not use tracking cookies. Technically necessary cookies may be set, for example for session management or user guidance.

---

5. Disclosure of data

Data will only be disclosed:

* if you have expressly consented (Art. 6 (1) (a) GDPR)
* for the performance of a contract (Art. 6 (1) (b) GDPR)
* to fulfill legal obligations (Art. 6 (1) (c) GDPR)
* for the prosecution of abuse or legal enforcement (Art. 6 (1) (f) GDPR)

---

 6. Storage periods

* Server logs: max. 30 days
* User data: until the account or service is deleted
* Abuse-related data: until clarification
* Support requests: up to 12 months

---

 7. Your rights

You have the following rights under the GDPR:

* Right of access (Art. 15)
* Right to rectification (Art. 16)
* Right to erasure (Art. 17)
* Right to restriction of processing (Art. 18)
* Right to data portability (Art. 20)
* Right to object (Art. 21)
* Right to lodge a complaint with a supervisory authority (e.g., BfDI)

Please send inquiries to: **[support@pixel-host.de](mailto:support@pixel-host.de)**

---

 8. Security of processing

We take appropriate technical and organizational measures to protect your data:

* HTTPS encryption
* Access restrictions
* Regular software updates
* Separate data storage in cases of abuse

---

9. Use of Discord or other platforms

If you communicate with us via Discord or similar platforms, the data transmitted there (e.g., your username, message content) will be processed.

Communication is voluntary.
**Legal basis:** Art. 6 para. 1 lit. a or b GDPR

---

10. Processors

We use hosting and infrastructure service providers (e.g., server providers) to provide our services. These act as **processors in accordance with Art. 28 GDPR** and are contractually obliged to process the data only in accordance with our instructions.

Examples of providers:

* Hetzner Online GmbH (Germany)
* Netcup GmbH (Germany)

---

### 11. Protection of minors

Our services are generally aimed at persons aged 16 and over.
If you are younger, the consent of your legal guardian is required (Art. 8 GDPR).

---

### 12. External content (e.g., GitHub, YouTube, Discord widgets)

Our website may incorporate content from third-party providers (e.g., Discord widgets, GitHub repos, YouTube videos). When you access such content, your IP address may be transmitted to the respective third-party provider.

We take care to only integrate services that comply with data protection regulations.

---

 13. Encryption of communication

Our web services use SSL/TLS encryption (HTTPS) throughout to protect data from unauthorized access during transmission.

---

 14. Logging in case of misuse

To protect our services, the following data is temporarily stored in case of suspected misuse or violation of rules:

* IP addresses
* Affected services and times
* Technical logs

This data is used exclusively for investigation purposes and is deleted after the case is closed.

---

 15. Changes to the privacy policy

We reserve the right to amend this privacy policy as necessary. The current version is available on our website at any time.

Last update: **June 27, 2025**